Volunteer Receptionist

Are you friendly, organised, and looking to make a meaningful difference in your local community? The Deborah Ubee Trust (TDUT) is seeking a Volunteer Receptionist to join our welcoming reception team.

As the first point of contact for our charity, you will play a vital role in creating a safe, respectful, and supportive environment for everyone who visits us.

ABOUT THE ROLE

Our Volunteer Receptionists are the welcoming face of TDUT. You will greet visitors, answer telephone enquiries, assist with basic administrative tasks, and help ensure the smooth running of our reception and waiting areas. At times, you will be supporting individuals who may be vulnerable, so a calm, empathic, and respectful approach is essential.

Please find additional information here.

AVAILABILITY

We are specifically looking for daytime cover on Thursdays, as well as some afternoon availability on other weekdays. If you can offer regular support during these times, we would particularly love to hear from you.

SKILLS AND ATTRIBUTES WE’RE LOOKING FOR

  • Excellent communication and interpersonal skills

  • Warm, approachable, and professional manner

  • Ability to work independently and show initiative

  • Strong attention to detail, especially when handling data

  • Comfortable using computers for data entry and record keeping

  • Understanding of confidentiality and sensitivity

  • Reliable, adaptable, and a positive team member

  • Commitment to inclusivity, respect, and equal opportunities

Full training will be provided to support you in the role.

ABOUT VOLUNTEERING WITH TDUT

  • Volunteering with The Deborah Ubee Trust is a rewarding experience that offers:

  • The opportunity to give back to your community in a meaningful way

  • Valuable reception and administrative experience

  • The chance to develop confidence and transferable skills

  • A supportive, friendly environment where your contribution is genuinely valued

  • The knowledge that your time helps ensure our clients feel safe, welcomed, and respected

IMPORTANT ELIGIBILITY INFORMATION

To maintain appropriate boundaries and ensure the wellbeing of everyone involved, current service users and individuals who have accessed TDUT services within the past five years are not eligible to apply for this volunteer role. We appreciate your understanding.

ADDITIONAL INFORMATION

  • Volunteers will be required to undergo a Disclosure and Barring Service (DBS) check, initiated by the Trust

  • Two positive references will be required

HOW TO APPLY

If this role sounds right for you, we would love to hear from you. Please send your CV to: sally@tdut.org